2 rubbers were missing on the 3 seater and made marks on my laminated floor. Stand a chance to win a Grafton Everest Lounge Suite valued at R18000! They sent guys to collect the goods, then they brought it back in worse condition it was damaged and not the same in design. This is not acceptable and I have been a loyal customer for a while now. Is it fair that I receive items today and tomorrow my account is debited? just after being told it takes 7-14 days, little did i know i will wait more than a month to get my money back!! Now my husband applied and he was also approved. The recliner chair has collapsed springs and although the guarantee is 7 years neither Grafton Everest (the maker) or the seller Bradlows appear to be in the slightest bit interested in fixing this problem. Report Ad. We’ve been making furniture for over 60 years and our master craftsmen who remain today have over 2 decades of passion and experience. Gauteng. The store manager and the sales lady promised my wife and I that the grafton and everest lounge suit Cambridge set was genuine leather uppers and that it was qualit It”s Bradlows Cape Town. Pathetic at all. Till date we still have not received the couch. Kind Regards, Busisiwe Maseko [protected], Good Day. Each mechanism has been designed, manufactured and tested to effortlessly suppo I then went to Pinetown to report the matter with photos to the manager, but surprisingly he left me in his office and attended another client. The set is rich dark brown in colour. I had to make that call, no-one from the shop called to inform me that they won’t come still that day. and I was told by the store that my first payment will then be July. Grafton Everest. Good day i”m really disappointed with your service since u took back my couches for repair since october but the couches has never returned back… Your stuff is nolonger quality and i won”t recommend anyone to you. Eventually they decided to bring a new one which the drawers are now broken after five months. Sales order no 3173342. They are rude if you go to ask them about a log. Grafton Everest recliners. So i calles the headoffice but still i couldnt get help i even called the warehouse even the store but all of them could not assist me on this matter. Cell:[protected] F. B Goge, I bought a genuine leather lounge suite for R 20000 with interest comes up to R30 000 at bradlows but noe after a year it started tearing so much and looks so ugly i got someone in to look at it and my shock when he told me this is not genuine leather… Wow… which im paying R30 000 for fake? On inspection of the unit I noticed that it was not in good condition and the two side units were different. They said it was the supplier and they are still doing business with that supplier. R16,999.95. it does not matter if a low amount of money, it still belongs to me. They dont have client service or custermor satisfaction. My cell number is [protected]. I called him to ask what the progress is and he told me that he has no idea of what is happening at all the head office took the furniture thats after my parents spent money and petrol going back and fourth to him and telling them that he will be in touch. Bradlows Furniture - Bradlows Furniture Reviews & Complaints - Rating 1.62/5 based on 53 user review(s) - Flagged as HIGH RISK! Now my problem or question is, is it possible if we can get other couches not those because they will peel off again. Because we know you spend some of your most precious moments on them. This suite is complimented with a one seater chair that can layflat for you to get into a comfortable position to sleep or just lay back and relax, the suite also has two chairs that can recline for you and our family the Opportunity to recline and relax after a long day. Bad Products and the service is outrageous. If you’re looking for ultimate comfort and laid-back luxury, then our iconic collection will ensure that you can bring home the ultimate lounging experience. The Torca lounge suite is a large suite with fibre filled backrest which will not compress ensuring you get a comfortable seating experience. There is a Hisense 516Ltr SBS Fridge H670SG that you are advertising on line for R6999.95 and is valid until 14 January 2017. July 2018 I realised that the lounge was still damaged as it was changing colour even and was tearing and the arm rest on the small sofa was falling apart I logged a complaint and the lounge suite was collected on the 28 July 2018. we were approached by a friendly salesman and told him what we were looking for to place as a layby. We left the store and said we will return the next day when the system was up and running. I bought a 3 pce Saville Grafton Everest lounge suite from Bradlows, Port Shepstone - order number: 2246156, Customer: [protected] during 2017. 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